Sterling Valley Maple Shipping Policy
We make every effort to ship orders within a timely fashion. Generally, our order processing takes place in the early morning between 5 AM and 7 AM Eastern, with orders transported to the post office by mid-morning. This means that most orders will leave our facility within one day of being placed. We ship USPS Priority Mail because it delivers fast (2-3 day), trackable, and offers insurance on most orders. We also take pride in supporting our local post office, which provides a vital service to our rural community.
Syrup in our plastic jugs ships at no additional cost to you. If your order consists primarily of smaller, less expensive items we include a shipping charge on your order to cover the cost of packing and shipping these to you.
If your order is a mix of small items and plastic jugs, or contains several different sizes of plastic jugs please contact us at firstname.lastname@example.org The shipping algorithm isn't always able to take into account our ability to pack multiple items into the same box and we may be able to save you significantly by manually calculating a shipping cost.
If you are local to the Croghan, NY area, attend one of our farmers markets, or will be traveling through Northern New York please contact us to arrange pickup or delivery. You'll get your syrup faster and will be able to save on shipping costs. Quick links